Yext (Reviews)
Quick answer
Yext (Reviews) is an AI reputation agent that generates, responds to and analyzes reviews across 80-plus platforms, including Google, Facebook and Yelp, to boost Google and AI search visibility. It offers smart-routed review requests, AI-drafted on-brand responses, AI sentiment analysis across locations, a competitive comparison of review scores against local rivals, and a mobile app. API documentation is linked from its support footer. Pricing is not published, and no free plan is listed.
Best for
A multi-location brand that wants review generation, responses and reporting across many platforms.
Not for
A team that wants a published price, or monitoring beyond reviews.
Facts
Pricing
Not publicly published.
From Yext (Reviews)'s website, checked Oct 2026.
Sources covered
Google, Facebook, Yelp, 80+ industry sites
AI engines tracked
ChatGPT
API / MCP
Has API Documentation (per support footer link)
How MarketHQ compares
| Feature | MarketHQ | Yext (Reviews) |
|---|---|---|
| Entry price | Free (paid from $29/mo) | Not publicly published |
| Free plan or trial | Free tier, no card required | Not published |
| Sources covered | Hacker News, GitHub, RSS, Stack Overflow, Dev.to, Lobsters, Reddit, LinkedIn, YouTube, X, Perplexity, Product Hunt, Broader web crawl, Bluesky | Google, Facebook, Yelp, 80+ industry sites |
| AI engines tracked | ChatGPT, Claude, Gemini, Perplexity, Grok, DeepSeek | ChatGPT |
| API / MCP | Yes, on every paid plan | Has API Documentation (per support footer link) |
Alternatives
- MarketHQ: tracks brand mentions across communities, news, blogs, social and AI answers, with gap analysis and action plans.
- Birdeye: Multi-location businesses that want reviews, listings and AI visibility under one reputation platform.
- BrandBastion: A brand that wants social comments moderated around the clock with crisis sentiment flagged.
- Broadly: Local service businesses that want an AI receptionist and review management bundled with directory listings.
- Chekkit: A local business that wants a free starting plan for review collection and a unified inbox, with an AI booking upgrade.
- GatherUp: Local or multi-location businesses that want review monitoring and defense, and agencies that want white-label.
- Grade.us: Marketing agencies that want to resell white-labeled review monitoring and reporting to local-business clients.
- Khoros: Enterprises that run branded communities and want social management and care in one suite.
- Podium: A local business that wants review requests bundled with lead texting, calls and payments.
- Reputation.com: Multi-location brands that want review, listings and survey management in one platform.
- SocialPilot: A social scheduling team that also wants Facebook and Google Business review monitoring.
- Synup: Multi-location businesses that want listings management bundled with review monitoring.
- Trustpilot: A business that wants to collect customer reviews and show them in widgets, starting on a free plan.
- Yotpo: An online store that wants reviews, loyalty and AI shopping visibility in one e-commerce platform.
Related
- Best AI visibility and brand monitoring tools: category shortlists with a disclosed method.
- Glossary: definitions of the terms that come up when comparing tools like this one.
Sources
- Yext (Reviews): https://www.yext.com/platform/reviews (checked Oct 2026)