Birdeye
Quick answer
Birdeye is an AI-driven reputation, review, listings and social platform for multi-location brands, with AI visibility and AI search optimization features. Review sources include Google, Facebook, Trip Advisor, Trustpilot, Zillow, Vitals, Yellow Pages and Healthgrades. Its MCP server lets AI assistants like Claude and ChatGPT query live Birdeye data, and a developer API portal is available. Pricing is not published and no free plan is listed, so cost has to be confirmed with the vendor.
Best for
Multi-location businesses that want reviews, listings and AI visibility under one reputation platform.
Not for
A team that wants a published price up front, or monitoring of competitors rather than its own locations' reputation.
Facts
Pricing
Not publicly published.
From Birdeye's website, checked Oct 2026.
Sources covered
Google, Facebook, Trip Advisor, Trustpilot, Zillow, Vitals, Yellow Pages, Healthgrades
API / MCP
Birdeye MCP Server (Model Context Protocol) lets AI assistants like Claude and ChatGPT query live Birdeye data; also has a developer API portal.
How MarketHQ compares
| Feature | MarketHQ | Birdeye |
|---|---|---|
| Entry price | Free (paid from $29/mo) | Not publicly published |
| Free plan or trial | Free tier, no card required | Not published |
| Sources covered | Hacker News, GitHub, RSS, Stack Overflow, Dev.to, Lobsters, Reddit, LinkedIn, YouTube, X, Perplexity, Product Hunt, Broader web crawl, Bluesky | Google, Facebook, Trip Advisor, Trustpilot, Zillow, Vitals, Yellow Pages, Healthgrades |
| AI engines tracked | ChatGPT, Claude, Gemini, Perplexity, Grok, DeepSeek | Not published |
| API / MCP | Yes, on every paid plan | Birdeye MCP Server (Model Context Protocol) lets AI assistants like Claude and ChatGPT query live Birdeye data; also has a developer API portal. |
Alternatives
- MarketHQ: tracks brand mentions across communities, news, blogs, social and AI answers, with gap analysis and action plans.
- BrandBastion: A brand that wants social comments moderated around the clock with crisis sentiment flagged.
- Broadly: Local service businesses that want an AI receptionist and review management bundled with directory listings.
- Chekkit: A local business that wants a free starting plan for review collection and a unified inbox, with an AI booking upgrade.
- GatherUp: Local or multi-location businesses that want review monitoring and defense, and agencies that want white-label.
- Grade.us: Marketing agencies that want to resell white-labeled review monitoring and reporting to local-business clients.
- Khoros: Enterprises that run branded communities and want social management and care in one suite.
- Podium: A local business that wants review requests bundled with lead texting, calls and payments.
- Reputation.com: Multi-location brands that want review, listings and survey management in one platform.
- SocialPilot: A social scheduling team that also wants Facebook and Google Business review monitoring.
- Synup: Multi-location businesses that want listings management bundled with review monitoring.
- Trustpilot: A business that wants to collect customer reviews and show them in widgets, starting on a free plan.
- Yext (Reviews): A multi-location brand that wants review generation, responses and reporting across many platforms.
- Yotpo: An online store that wants reviews, loyalty and AI shopping visibility in one e-commerce platform.
Related
- Best AI visibility and brand monitoring tools: category shortlists with a disclosed method.
- Glossary: definitions of the terms that come up when comparing tools like this one.
Sources
- Birdeye: https://birdeye.com (checked Oct 2026)