Broadly
Quick answer
Broadly is an AI customer-engagement platform for local service businesses, combining an AI receptionist, review and reputation management, listings and social posting. Standard costs $399 a month, Pro $699 and Premium $999, each plus a $350 onboarding fee, and a 24/7 AI Workforce Package is listed at $799 a month. The homepage says to get started for free, but no free tier is described. No public API or MCP server was found.
Best for
Local service businesses that want an AI receptionist and review management bundled with directory listings.
Not for
A company mainly tracking brand mentions or competitors, since Broadly is built around local review, listings and call handling.
Facts
Pricing
- Standard: $399/mo
- Pro: $699/mo
- Premium: $999/mo
- 24/7 AI Workforce Package: $799/mo
From Broadly's website, checked Oct 2026.
Free plan or trial
Homepage CTA says 'Get started for free', but no defined free tier is described; all listed plans start at $399/month plus a $350 onboarding fee.
From Broadly's website, checked Oct 2026.
Sources covered
Google, Apple Business, Bing, Yelp, Facebook
API / MCP
No public API or MCP server found; integrates with common third-party tools (Google Calendar, QuickBooks, Stripe, Zapier, CRM/scheduling platforms).
How MarketHQ compares
| Feature | MarketHQ | Broadly |
|---|---|---|
| Entry price | Free (paid from $29/mo) | $399/mo |
| Free plan or trial | Free tier, no card required | Homepage CTA says 'Get started for free', but no defined free tier is described; all listed plans start at $399/month plus a $350 onboarding fee. |
| Sources covered | Hacker News, GitHub, RSS, Stack Overflow, Dev.to, Lobsters, Reddit, LinkedIn, YouTube, X, Perplexity, Product Hunt, Broader web crawl, Bluesky | Google, Apple Business, Bing, Yelp, Facebook |
| AI engines tracked | ChatGPT, Claude, Gemini, Perplexity, Grok, DeepSeek | Not published |
| API / MCP | Yes, on every paid plan | No public API or MCP server found; integrates with common third-party tools (Google Calendar, QuickBooks, Stripe, Zapier, CRM/scheduling platforms). |
Alternatives
- MarketHQ: tracks brand mentions across communities, news, blogs, social and AI answers, with gap analysis and action plans.
- Birdeye: Multi-location businesses that want reviews, listings and AI visibility under one reputation platform.
- BrandBastion: A brand that wants social comments moderated around the clock with crisis sentiment flagged.
- Chekkit: A local business that wants a free starting plan for review collection and a unified inbox, with an AI booking upgrade.
- GatherUp: Local or multi-location businesses that want review monitoring and defense, and agencies that want white-label.
- Grade.us: Marketing agencies that want to resell white-labeled review monitoring and reporting to local-business clients.
- Khoros: Enterprises that run branded communities and want social management and care in one suite.
- Podium: A local business that wants review requests bundled with lead texting, calls and payments.
- Reputation.com: Multi-location brands that want review, listings and survey management in one platform.
- SocialPilot: A social scheduling team that also wants Facebook and Google Business review monitoring.
- Synup: Multi-location businesses that want listings management bundled with review monitoring.
- Trustpilot: A business that wants to collect customer reviews and show them in widgets, starting on a free plan.
- Yext (Reviews): A multi-location brand that wants review generation, responses and reporting across many platforms.
- Yotpo: An online store that wants reviews, loyalty and AI shopping visibility in one e-commerce platform.
Related
- Best AI visibility and brand monitoring tools: category shortlists with a disclosed method.
- Glossary: definitions of the terms that come up when comparing tools like this one.
Sources
- Broadly: https://broadly.com (checked Oct 2026)