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Glossary

AI Mode

Quick answer

AI Mode is Google's conversational search feature that answers a query directly inside Google Search with a generated response and follow-up questions, instead of only returning a ranked list of links. It is a Google-specific product, distinct from a standalone AI chat engine like ChatGPT or Claude that a buyer opens separately.

Why it matters

A brand can be well represented in classic Google rankings and still be left out of, or misdescribed by, the generated answer sitting above those rankings, because the two surfaces don't pull from identical sources or weigh them the same way. Marketing teams that only check their Google ranking position have no visibility into what AI Mode is actually telling a searcher about them, and that gap is easy to overlook precisely because the ranking itself looks fine.

How to measure it

Run the same buying questions a prospect would type directly inside Google AI Mode and read what comes back, the same way a team would check a Google ranking by hand. MarketHQ does not track AI Mode itself; it tracks a brand's presence in standalone AI chat engines (ChatGPT, Claude, Gemini, Perplexity, Grok and DeepSeek), a related but separate surface worth checking on its own schedule rather than assuming one check covers both.

Example

A SaaS company ranks third on Google for its category's main search term and assumes that covers its AI visibility. A teammate types the same query into AI Mode and finds the generated answer only names the two competitors above it, because AI Mode drew on a comparison page that happens to leave the company out, a gap the ranking position alone never revealed and nobody would have noticed without checking AI Mode directly.

Frequently asked questions

Does MarketHQ track Google's AI Mode?

No. MarketHQ tracks brand mentions in standalone AI chat engines, specifically ChatGPT, Claude, Gemini, Perplexity, Grok and DeepSeek, not Google's AI Mode, AI Overviews or Microsoft Copilot, which are checked manually if a team wants that coverage too.

Is AI Mode the same as an AI Overview?

No. AI Overviews are shorter generated summaries shown above regular results for some queries; AI Mode is a separate, fuller conversational experience with follow-up questions, both built by Google but triggered differently and shown in different places.

How can a team check its AI Mode visibility?

Manually, by typing its own buying questions into Google AI Mode and reading the generated answer, the same way it would check a search ranking by hand, and noting which sources the generated answer appears to be drawing on.

Why doesn't MarketHQ track AI Mode?

MarketHQ focuses on standalone AI chat engines that a buyer deliberately opens to ask a question, which is a different and separately trackable surface from a search engine's own AI feature.

Related terms

Related

MarketHQ tracks brand mentions across communities, news, blogs, social and AI answers, and turns them into gap analysis and action plans.