# Khoros

AI-powered customer engagement platform covering communities, social media management and customer care; khoros.com now redirects to khoros.ai.

## Quick answer

Khoros is an AI-powered customer engagement platform covering communities, social media management and customer care. Its listed source coverage is social channels, with billions of sources in 187 languages. Features include AI-native self-service ticket deflection, knowledge synthesis from conversations, community moderation and gamification, and AI-driven content creation with cross-channel publishing. A public developer portal offers APIs across its Communities, Care, Marketing and Flow products. Pricing is not published, and no free plan is listed.

## Best for

Enterprises that run branded communities and want social management and care in one suite.

## Not for

A small team that wants a published price, or AI answer engine tracking, which Khoros does not list.

## Pricing

Not publicly published.

From Khoros's website, checked Oct 2026.

## Sources covered

Social channels (billions of sources, 187 languages)

## API / MCP

Public developer portal with APIs across Communities, Care, Marketing and Flow products.