# Reputation.com alternatives for brand and AI-answer tracking

Updated October 2026

Reputation.com is an AI-powered reputation platform for multi-location brands: reviews, listings, surveys, social and a Competitive insights add-on, priced per location. People look for an alternative for two reasons: the bill scales with how many stores a brand has, not with how many competitors or AI assistants it wants tracked, and the competitive feature is an add-on inside a review-management product rather than a dedicated market-intelligence product. Every fact below comes from Reputation.com's own site, checked 8 October 2026.

## Quick answer

MarketHQ is the pick when the bill should scale with competitors and AI assistants tracked, not with how many physical locations a brand operates. Reputation.com charges $80 to $150 per location a month plus a custom Enterprise tier for 125+ locations, and it lists Competitive insights as an add-on without naming AI engines. Birdeye and Chatmeter are also built around locations; Brand24 is the closer alternative priced per tier for brand monitoring.

- MarketHQ's three paid tiers are published prices that do not depend on location count; Reputation.com charges $80-$150 per location a month, so the bill grows with store count.
- MarketHQ checks weekly how ChatGPT, Claude, Gemini, Grok, DeepSeek and Perplexity answer buying questions, on every paid tier; Reputation.com lists Competitive insights as an add-on and names no AI engines.
- Reputation.com's review-generation and listings coverage per store are real strengths for a multi-location brand that MarketHQ does not attempt to match.

## Why choose MarketHQ over Reputation.com?

Reputation.com's price multiplies by location count; MarketHQ's price is set per tier and includes AI-answer visibility.

Reputation.com's pricing page lists Rep Core at $80 per location a month, Rep Core + Pulse at $115, and Rep Core + Surveys at $150, each per location, with a custom Enterprise tier starting at 125 locations. A ten-store brand on the middle tier pays $1,150 a month before any other add-on, a bill shaped entirely by store count.

MarketHQ's Lite, Startup and Growth tiers are $29, $99 and $199 a month regardless of how many physical locations a company has, or whether it has any at all. Every paid tier includes the same weekly AI-answer visibility check across ChatGPT, Claude, Gemini, Grok, DeepSeek and Perplexity, which is a standalone feature, not an add-on inside a reviews product, and every tier differs by tracking capacity only.

## What sources does MarketHQ cover?

Free: Hacker News, GitHub, RSS, Stack Overflow, Dev.to, Lobsters. Paid plans add Reddit, LinkedIn, YouTube, X, Perplexity, Product Hunt, Broader web crawl, Bluesky.

- Grouped Slack daily digest
- Drafted replies from your own strengths
- Gap analysis and action plans
- Weekly AI-answer visibility (paid plans)
- Chat over your own evidence
- API and MCP on every paid plan
- Flat capacity pricing, tiers differ by tracking volume only
- 7-day trial for $0.99 on Lite and Startup
- Free tier with no card and no end date

## List

Method: every tool was checked on its own site, most recently 8 October 2026, and a price is quoted only where the vendor publishes one; Birdeye and Chatmeter publish none. Ordering follows the page's own structure, not a ranking, and MarketHQ is our own product.

1. MarketHQ
Pricing per tier regardless of location count, with weekly AI-answer visibility across six AI engines included on every paid plan, plus gap analysis and action plans.
   - Best for: Companies whose bill should scale with competitors and AI assistants tracked, not with store count.
   - Pricing: Free plan with no card and no end date; Lite $29, Startup $99, Growth $199 a month; 7-day trial for $0.99 on Lite and Startup. Tiers differ by tracking capacity only.
   - Sources covered: News, blogs, forums and a taste of Bluesky on the free plan; social networks, labelled mentions and a weekly check of six AI engines on paid plans.
   - AI visibility: yes

2. Birdeye
Reviews, listings and an AI coworker bundle for multi-location brands, with pricing built around outcomes rather than a published per-location figure, and its own MCP server for AI assistants.
   - Best for: Multi-location brands that want an outcome-based contract rather than a per-location rate.
   - Pricing: No public figure; pricing is built around outcomes, not seat counts.
   - Sources covered: Google, Facebook, Trip Advisor, Trustpilot, Zillow, Vitals, Yellow Pages and Healthgrades, from 200+ sites.
   - AI visibility: unknown

3. Chatmeter
Listings and AI-powered review response for multi-location brands, part of the Alchemer customer intelligence platform, priced by location with unlimited users.
   - Best for: Multi-location brands that want unlimited users rather than per-seat pricing.
   - Pricing: No public figure; priced by location, with unlimited users.
   - Sources covered: Google, Apple Maps and 70+ directories.
   - AI visibility: unknown

4. Broadly
An AI receptionist and reputation tool built for local service businesses, with listings synced to 70+ directories and local search ranking grid tracking.
   - Best for: Local service businesses automating calls, texts and review replies, not market intelligence.
   - Pricing: Standard $399, Pro $699, Premium $999 a month, each plus a $350 onboarding and setup fee.
   - Sources covered: Google, Apple Business, Bing, Yelp and Facebook listings.
   - AI visibility: unknown

5. Brand24
Media monitoring across social, news, blogs and review sites with a per-tier price not tied to locations, and an AI Visibility module included standard on its Enterprise plan.
   - Best for: Teams that want brand monitoring with an AI Visibility module, no location math required.
   - Pricing: Individual $249 a month or $199 billed annually; Enterprise from $1,499 billed annually, where AI Visibility is included standard.
   - Sources covered: X, Facebook, Instagram, YouTube, Spotify, news, LinkedIn, blogs, forums, reviews, Reddit, Telegram, TripAdvisor, App Store and TikTok.
   - AI visibility: yes

## How does Reputation.com's pricing actually scale?

By location count. Rep Core is $80 per location a month, Rep Core + Pulse is $115, and Rep Core + Surveys is $150, each multiplied by however many stores a brand runs.

A single-location business pays the base rate. A 20-location chain on Rep Core + Pulse pays $2,300 a month for the same feature set, because the price is per store, not per brand. That model suits a brand that manages each address individually, and it means the bill is disconnected from how many competitors or AI assistants the brand actually wants watched.

Reputation.com describes custom plans for 125+ locations, with no public figure.

## What does Reputation.com's Competitive Insights add-on actually track?

Reputation.com describes it as getting deep insights into competitors' performance to identify strategic opportunities; its page names no AI engines.

The feature is listed as an add-on inside Reputation.com's reputation product. Its pricing page gives no detail on the metrics behind it, and none on AI engines, communities or news coverage, so this page does not guess.

MarketHQ's AI-answer visibility is a standalone check, run weekly across ChatGPT, Claude, Gemini, Grok, DeepSeek and Perplexity on every paid tier, independent of any reviews or listings product.

## Which alternative avoids per-location pricing entirely?

MarketHQ and Brand24. Birdeye and Chatmeter are built around locations the way Reputation.com is.

Birdeye prices around what you deploy at your locations, Chatmeter prices by location with unlimited users, and Broadly sells flat plans to local service businesses. Reputation.com bills per location.

MarketHQ and Brand24 both price per tier, independent of location count, which fits a company that sells online or B2B with no storefronts, or a multi-location brand that would rather not pay per address for monitoring.

## Where does Reputation.com still win?

Reputation.com wins when a brand needs review generation and listings management billed per location. Choose MarketHQ when the question is how the brand and its competitors are discussed by AI assistants and online communities.

Reputation.com's per-location model, Reviews Management with AI responding, listings and review sites like Yelp, Trip Advisor, Vitals and Apartment Ratings, and customer surveys, suit a multi-location brand that needs each address managed individually. That is real, specific value MarketHQ does not provide.

MarketHQ does not manage reviews or listings at all. It tracks what people and AI assistants say about a brand and its competitors across communities, news, blogs, social and AI answers, a company-wide question rather than a per-location one.

- Choose Reputation.com if you need review generation and AI-assisted responses billed per physical location.
- Choose Reputation.com if listings management and review sites like Yelp and Trip Advisor are the core job.
- Choose Reputation.com if customer surveys tied to your locations matter to your team.

## What would switching from Reputation.com look like?

Mostly a change in how the bill is shaped, not necessarily a drop in total spend for a large chain. The figures below are illustrative, not measured.

Illustrative: a 10-location brand on Rep Core + Pulse pays $1,150 a month for reviews, listings and the Competitive Insights add-on, for those 10 stores. Adding an eleventh location adds $115 more, regardless of whether the brand's real competitive question is about local rivals or about a national competitor people compare it to online.

The same brand on MarketHQ Growth pays $199 a month for weekly AI-answer visibility across six AI engines, gap analysis and competitor tracking, a bill that does not change whether the brand has 10 locations or 100, because MarketHQ's tiers scale by tracking capacity (10 competitors, 100 keywords, 120 AI questions), not store count.

## FAQ

### How much does Reputation.com cost?

Reputation.com lists Rep Core at $80 per location a month, Rep Core + Pulse at $115, and Rep Core + Surveys at $150, each per location, with custom Enterprise pricing for 125+ locations, as of 8 October 2026.

### Is there a free alternative to Reputation.com?

MarketHQ's free plan covers news, blogs, forums and a taste of Bluesky with no card and no end date. We found no free tier on Reputation.com's, Birdeye's or Chatmeter's own sites.

### Which Reputation.com alternative tracks AI-answer visibility?

MarketHQ checks weekly how ChatGPT, Claude, Gemini, Grok, DeepSeek and Perplexity answer buying questions, on every paid tier. Brand24 has an AI Visibility module, standard only on its Enterprise plan from $1,499. Reputation.com names no such feature on the pages we checked.

### Does any alternative avoid per-location pricing?

Choose MarketHQ for pricing that does not depend on location count. Birdeye and Chatmeter are also built around locations; Brand24 is the other option here priced per tier.

### Is it worth switching if Reputation.com already works for review management?

Choose MarketHQ when the real question is how AI assistants and competitors describe the brand, independent of how many stores it runs. Reputation.com fits if per-location review generation and listings management are the job.

## Related

- [Birdeye alternatives](https://markethq.ai/alternatives/birdeye-alternatives) — the outcome-priced version of the same category
- [Chatmeter alternatives](https://markethq.ai/alternatives/chatmeter-alternatives) — another per-location reputation platform
- [MarketHQ vs Brand24](https://markethq.ai/compare/markethq-vs-brand24) — the flat-rate brand-monitoring head-to-head
- [Best competitor monitoring tools](https://markethq.ai/best/competitor-monitoring-tools-for-developer-tools) — the wider category, judged the same way
- [All alternatives](https://markethq.ai/alternatives) — every alternatives page we have verified
- [Pricing](https://markethq.ai/pricing) — what the four MarketHQ tiers cost

## Sources

- Reputation.com pricing: https://www.reputation.com/pricing/ (verified 2026-10-08)
- Birdeye pricing: https://birdeye.com/pricing/ (verified 2026-10-08)
- Birdeye review sites: https://birdeye.com/review-sites/ (verified 2026-10-08)
- Chatmeter pricing: https://www.chatmeter.com/pricing/ (verified 2026-10-08)
- Broadly pricing: https://broadly.com/pricing/ (verified 2026-10-08)
- Brand24 pricing: https://brand24.com/prices/ (verified 2026-10-08)
